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For freight quote
please call (888)297-4555
Please have Item # and zip code available
| 1. Curbside
Delivery |
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| Packaging Description:
During the packaging process, all "touch" points
(edges, corners, sharp points) of the furniture are packaged with a
protective foam called Foam In Place (FIP). FIP is manufactured foam that is
dispensed with a machine in a liquid state. While being dispensed, it
expands and conforms to the object, creating a mold as it sets up. This
creates a custom fit around the touch points of each furniture piece. A gray
film is placed between the furniture and the liquid foam so the FIP does not
touch the furniture. All flat sides and tops are protected with 3/4"
polystyrene sheets. A custom box made from 275 pound test, double wall
cardboard sheeting covers the furniture piece. After boxing, large furniture
pieces are strapped to pallets for easy transferring by carrier. |
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| Delivery Description:
After the furniture is thoroughly packed, it is
shipped via less-than-truck (LTL) common carrier (such as Yellow Freight,
Roadway, etc.). Once the shipment arrives to the destination terminal,
PackShip USA will call the receiving customer to let them know it has
arrived and provide the customer with the carrier's phone number to call to
schedule delivery. The LTL common carrier will use a 28' or 48' tractor
trailer unit to make delivery. The delivery will be made with one driver
and the trailer will not have a liftgate. The customer must have someone on
hand at delivery to provide assistance to the driver during unloading.
Additional people may be required depending on the size of the order being
delivered. It is the customer's responsibility to take the furniture inside
the home. Extra charges will apply if the customer requests to have the
shipment carried inside the home. After unloading and before the driver
leaves, the customer should inspect the furniture for damage. Product damage
is rare, however, if damage is found the customer should note the damage in
the appropriate box on the Delivery Receipt (provided by the driver) and
then sign. Contact PackShip USA immediately and a claim will be filed. (Note"
If there are any tears, indentations, or holes on the exterior of the
package, but no damage is found, the customer should still note on the
Delivery Receipt that the packaging contained holes and/or tears.) The
delivery time for the Curbside delivery method is 10-14 business days. This
delivery method generally is less expensive that the Inside Delivery with
Set UP method. |
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| 2. Inside Delivery
with Set Up |
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| Delivery Description:
When furniture is shipped to a customer for inside
delivery with set up, a specialty carrier such as Bekins or Mayflower will
perform the delivery to the customer's home with two men. Once the shipment
arrives to the destination terminal. PackShip USA will call the receiving
customer to let them know it has arrived and provide the customer with the
carrier's phone number to call to schedule delivery. The carrier will
deliver the furniture in a 45' or 48' tractor trailer unit. The
delivery will be made with two men and the trailer will have a ramp and/or
liftgate. The two men will carry the furniture to the room(s) requested and
set up the furniture (i.e., assemble beds, place hutch tops on hutches
bases, etc.[EVERYTHING CAN BE ASSEMBLED EXCEPT BABY CRIBS]) After unloading and before the drivers leave, the customer
should inspect the furniture for damage. Product damage is rare, however, if
damage is found the customer should note the damage in the appropriate box
on the Delivery Receipt (provided by the driver) and then sign. Contact PackShip USA immediately and a claim will be filed. The delivery time for
the Inside Delivery with Set up method is 14-21 business days. This delivery
method generally is more expensive than the Curbside Delivery method. |
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